Leadership: Receiving Feedback - Zosi Learning

Receiving feedback in a positive manner strengthens the relationship between you, your employees, and your manager. Feedback can be a gift that can help you learn, row, and become a more effective leader. Here’s what you’ll learn during this module:

• Why feedback is important and how to look at feedback as a gift instead of an attach
• How to receive feedback without getting angry or defensive – even when delivered in an angry or negative way
• The 3 R’s of receiving feedback – React (positively), Reflect, Respond